Best price guarantee terms and conditions
Best Price Guarantee In the unlikely event that you find a lower rate on another U.S.-based website within 24 hours of booking with Flightsbank.com, we will credit or refund to you the difference in price. In addition, we will give you a fifty dollar ($50.00 US) coupon good on a future booking with Flightsbank.com with a $250 US minimum value before taxes and fees. This Best Price Guarantee is subject to the terms and conditions listed below.
Travel must be completed in accordance with the booked itinerary to be eligible to receive the coupon, refund or credit.
Changed or cancelled bookings are not eligible to receive the coupon. Coupons will be added to your account within 3 to 4 weeks after your qualifying travel itinerary has been completed.
Stand Alone Spirit Airlines, Frontier airlines, Southwest airlines and any other non IATA low cost airlines Flights and ticketless carriers are not eligible for Best Price Guarantee.
Notifying Flightsbank of a Claim. You must call us within twenty-four (24) hours of making your Flightsbank.com booking. The lower rate must be available for booking at the time you contact us, as determined by our customer relationship managers.
The Best Price Guarantee is available only for exact itinerary matches. For example, the specific airline, flight numbers and cabin class (First, Business, Premium Economy or Coach/Economy) ,applicable changes and cancellation policy, and the exact same dates and times of travel or service as booked through Flightsbank.com.
The comparison must be to a flights only booking through another website (i.e., not part of a package).
Comparison Rates Must Be Available to the General Public Online. The Best Price Guarantee applies only to prices both advertised and available to the general public on an English-language website.
For example, this does not include rates offered on:
• Membership program websites, corporate discounts or rates
• Group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices
• Prices obtained via auction or similar process
• Prices available only by using a coupon or other promotion not offered to the general public.
The lower rate may not come from a website where you call to get the rate, or from an e-mail that you received. In addition, the rate must be quoted, booked, and paid for in US dollars.
• One (1) $50 coupon per entire booking
• Three (3) coupons per customer per calendar month (regardless of the number of accounts used by the customer or the number of bookings made by the customer).
Each coupon is valid for one (1) year from month of issuance. Flightsbank reserves the right to render any coupon void that Flightsbank issues in excess of these limits, or issued in error, or where the customer is found to be ineligible to receive a coupon or has been deemed by Flightsbank to be abusing the Flightsbank Best Price Guarantee program for personal or financial gains.
Changes. Flightsbank reserves the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Best Price Guarantee.
No change in the Best Price Guarantee program will affect any coupon that has already been issued to you. The failure by Flightsbank to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.